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Riccardo Bozzato — Operations & Delivery
Available immediately

Operations, delivery, and execution —
with measurable results.

Senior Delivery Manager & Head of Operations (PMP®). I build the operational architecture that turns chaos into predictable execution. €500K+ portfolio managed, teams of 8-12, -40% time-to-market.

€500K+
Portfolio
-40%
Time-to-Market
+25%
Productivity
7+
Years experience
Trust:PMP®·Ex Accenture·Ex Head of Ops AI Startup·Available now
🟢 Looking for my next role
Head of Operations · Delivery Manager · Program Manager · Senior PM
Padua · Venice · Milan · Remote Italy|Download CV

Trusted by

Accenture
Esse Solutions
Ciao Elsa
In's Mercato
Aldi

From retail to IT consulting, through AI-native startups.

THE VISION

Companies don't fail from lack of ideas. They fail at execution.

I've seen brilliant startups implode under their own growth and enterprise departments paralyzed by bureaucracy. In 7+ years, from retail management to IT consulting, I've honed a single obsession: making operations invisible and efficient.

I don't just bring Agile methodologies or complex frameworks. I bring clarity. I align teams, eliminate bottlenecks, and build scalable systems. My work begins when strategy ends and reality hits.

PROCESS ARCHITECTURE
Design & Governance
TEAM ALIGNMENT
Cross-functional Leadership
SCALABLE EFFICIENCY
Automation & AI Ops
VALUE MANAGEMENT
Portfolio & P&L Control

REAL IMPACT

Measurable Results, Not Theory.

Every engagement is designed to solve a specific business problem: out-of-control costs, slow time-to-market, or unstable quality.

THE PROBLEM: ENTERPRISE DELAYS

Managing a €500K+ Portfolio

ESSE SOLUTIONS | 19 MONTHS
-40%
Faster time-to-market on complex e-commerce
+25%
Distributed team productivity (8-12 people)

A portfolio of complex projects (Pimcore, Magento, Shopware) suffered from delivery delays and communication fragmentation. I introduced a tailored Agile framework, restoring visibility into progress and aligning enterprise stakeholder expectations.

Agile / ScrumPIM/DAMStakeholder Management
THE PROBLEM: OPERATIONAL INEFFICIENCY

IT Process Automation

ACCENTURE | 2022-2024
+30%
Operational efficiency in core processes
-15%
Manual error rate reduction

In the banking/insurance sector, manual processes generated hidden costs and compliance risks. As an IT Systems Specialist, I mapped and automated critical flows using SAP UI5, creating more intuitive interfaces and drastically reducing operational bottlenecks.

Process AutomationSAP UI5Banking / Insurance

BLOG

Insights & Tactical Advice

Operations, delivery, process design — no jargon. Things that work.

READ THE BLOG

THE STRATEGIC JOURNEY

The Evolution of an Operations Leader

2026

Head of Operations — Interim

CIAO ELSA | 8 WEEKS

Fixed-term engagement: build operational architecture from scratch in 8 weeks. Processes, strategic KPIs, real-time dashboards, governance. Result: -30% cross-functional rework. Full documentation, trained team, handover delivered. Mandate: build the system, not stay to run it.

2024 — 2026

Delivery Manager

ESSE SOLUTIONS

Managed enterprise portfolio, led multidisciplinary teams, and drove Agile transformation to accelerate time-to-market.

2022 — 2024

IT Systems Specialist

ACCENTURE

Optimized and automated processes in banking and insurance, improving efficiency and reducing error margins.

2018 — 2021

Foundations in Retail

IN'S, ALDI, TERRANOVA

The training ground for operational leadership: managing stores, physical teams, KPI control, and high-tempo field operations.

FREE STRATEGIC RESOURCE

Operational Chaos Diagnostic

Before scaling, you need to know what's holding your team back. Download the 10-point framework to map, measure, and prioritize the hidden operational debt in your company.

Quick Assessment
Actionable Framework
Zero Fluff
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Instant PDF. No spam.