Operations & Delivery — Measurable Results
Fixed price. Delivered.
You have an operations problem. Maybe your team is growing faster than your processes. Maybe you're firefighting instead of building. I design and implement the systems — process workflows, KPI frameworks, team structures — that fix it. PMP® certified, €500K+ delivered, teams of 8-12.
Operations Audit
€490The entry point. Two-day analysis of your operational processes. You get a report with 3 immediate quick wins and a priority matrix. If you proceed with a full package, the audit cost is deducted.
- Current-state process audit and flow mapping
- 3 low-effort quick wins identified
- Impact vs. effort priority matrix
- Executive report with recommendations
- 30-min debrief call to discuss findings
Delivery & Process Design
From €1,500Stop firefighting. I'll help you set up the planning, capacity, and risk frameworks that let your team ship predictably. No Agile theater — just the practices that actually work for your team size.
- Current-state process audit & gap analysis
- Agile/Scrum/Kanban framework implementation
- Release planning & capacity modeling
- Risk management framework & mitigation
- KPI dashboard: velocity, quality, predictability
eCommerce & PIM-DAM Operations
From €2,000Pimcore, Magento, Shopware — enterprise implementations, integrations, data governance. 20-40% faster time-to-market.
- PIM/DAM architecture & implementation
- eCommerce platform integration (Magento, Shopware)
- Data governance & quality frameworks
- Workflow automation for product content
- Team training & knowledge transfer
AI-Assisted Operations
From €2,500Operational workflow automation, real-time KPI dashboards, centralized knowledge management. Recover 10-40 hours/week.
- Process documentation & knowledge base setup
- AI workflow automation (support, data, content)
- Real-time KPI dashboards & alerting
- Tool integration & middleware
- ROI measurement framework
Fractional Head of Ops / Delivery
From €3,000/moInterim or part-time for early-stage startups. I build the operational architecture, train the team, leave a working system.
- Operations architecture design
- Team structure & hiring support
- Process governance & accountability
- SLA framework & escalation paths
- Handover documentation & training
How I Work
1. Diagnosis
I spend the first week inside your operations — talking to your team, mapping your workflows, finding the bottlenecks. You get a prioritized action plan, not a 50-page report.
2. Architecture
I design the system you need: process flows, governance rules, metrics that matter. Everything is documented, everything has an owner.
3. Execution
I implement with weekly checkpoints and real progress updates. Your team works alongside me, so they own the system from day one.
4. Handover
Full documentation, trained team, measurable success criteria. Your system runs without me. Optional support if you need to iterate.
Let's Talk
Book a free 15-minute discovery call. No commitment, just a conversation about what you're building and how I can help.
Let's Talk